Question 1

How does solar work?

Accepted Answer

Solar panels convert sunlight into electricity. The power is used in your home first, with any excess exported to the grid. Adding a battery lets you store solar power for use at night.

Question 2

What size solar system do I need?

Accepted Answer

The right system depends on your energy usage, roof space, and goals. We assess your needs and recommend the best option for your home.

Question 3

How long does solar installation take?

Accepted Answer

Most residential installations are completed in one day. Commercial systems may take 2-5 days depending on size. Grid connection approval from SA Power Networks typically takes 2-4 weeks.

Question 4

Are there government rebates available?

Accepted Answer

Yes, government rebates are available that can significantly reduce the cost of your solar system. We handle all the paperwork and ensure you receive the maximum rebate you're entitled to.

Question 5

What's the payback period for solar in Adelaide?

Accepted Answer

Typically 3-5 years for residential systems. Adelaide's high electricity prices and abundant sunshine make solar highly cost-effective.

Question 6

Can I add a battery to my existing solar system?

Accepted Answer

Yes! We can retrofit batteries to most existing solar systems. We'll assess your current setup and recommend compatible options.

Question 7

What happens during a blackout with solar?

Accepted Answer

Standard solar systems shut down during blackouts for safety. With a battery system, you can maintain power to essential circuits during outages.

Question 8

Do I need council approval for solar panels?

Accepted Answer

Generally no, if panels don't overhang the roof or affect heritage considerations. We handle all SA Power Networks paperwork for grid connection.

Question 9

Do you offer free quotes?

Accepted Answer

Yes, we provide free quotes for all residential and commercial work. Call 0474 320 534 or fill out our online form.

Question 10

When should I upgrade my switchboard?

Accepted Answer

If your switchboard has ceramic fuses (not circuit breakers), is over 25 years old, or you're adding air conditioning/solar, it likely needs upgrading.

Question 11

Do I need a safety switch?

Accepted Answer

SA regulations require safety switches (RCDs) on power and lighting circuits in all homes. If your home doesn't have them, we strongly recommend upgrading — they save lives.

Question 12

Do you work on weekends?

Accepted Answer

We can arrange weekend appointments for an additional fee. Contact us to discuss availability.

Question 13

How quickly can you come out?

Accepted Answer

For most jobs, we can usually schedule an appointment within 1-2 business days. Contact us and we'll find a time that works.

Question 14

Do you provide certificates of compliance?

Accepted Answer

Yes, all electrical work we perform comes with a Certificate of Compliance (CoC) as required by South Australian law.

Question 15

Do you handle large commercial projects?

Accepted Answer

Yes, we service everything from small retail fit-outs to large commercial solar installations. We've built strong relationships with South Australia's largest electrical suppliers.

Question 16

Can you work outside business hours to avoid disruption?

Accepted Answer

Absolutely. We regularly complete commercial work after hours or on weekends to minimise business disruption.

Question 17

Do you offer maintenance contracts?

Accepted Answer

Yes, we offer ongoing maintenance agreements for commercial clients including regular inspections, priority response, and preventive maintenance.

Question 18

Are you properly insured for commercial work?

Accepted Answer

Yes, we carry comprehensive public liability insurance and professional indemnity insurance suitable for commercial projects. We can provide certificates of currency on request.

Question 19

Are you licensed and insured?

Accepted Answer

Yes, all our electricians are fully licensed in South Australia and we carry comprehensive public liability insurance. We're also SAA accredited for solar installations.

Question 20

What areas do you service?

Accepted Answer

We service all of South Australia.

Question 21

Do you guarantee your work?

Accepted Answer

Yes, all our workmanship is guaranteed. We also ensure that all products we install come with manufacturer warranties. If any issue arises from our work, we'll return to fix it at no additional cost.

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